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Delivery time

We always strive to deliver your Murano lamp as quickly as possible. The expected delivery time is 2–4 weeks and depends on the item’s availability:

  • In Stock: Shipped within 2 weeks.
  • Custom/Made-to-Order: Please allow 4 weeks for production and delivery (production usually takes 14 days).

Shipping costs?

We offer free shipping on all our Murano chandeliers in EU.

Ordering from outside EU, please contact us, or visit our checkout page to see the shipping price for your item.

Buy from outside the EU

For customers outside the EU, our products are sold without VAT.
Please note that you must pay local VAT upon arrival of your item.

Customers from the US.

According to U.S. customs regulations, for goods valued over $800, the consignee must provide their SSN (Social Security Number) if they are a private individual or an EIN (Employer Identification Number) if they are a business.

Please read more here:
https://www.dhl.com/discover/en-us/ship-with-dhl/import-with-dhl/customs-clearance-and-restrictions
and here: https://www.dhl.com/discover/en-my/logistics-advice/import-export-advice/All-You-Need-to-Know-About-US-Import-Tax-and-Duties

If you want to know the current import tax please call: 199.199.345

How do we ship?

We use DHL Express or FedEX. They handle your Murano lamp in a gentle way and with fast delivery.
You will automatically receive an email or SMS with a tracking link as soon as the lamp has been dispatched.

We take great care in packaging, but if any glasses arrive broken, we will gladly send you replacements.

Simply notify us within 7 days of receiving your package and provide the following:

  • Images of the broken glasses.
  • Images of the original shipping box.

You can mail us at info@cherryvintageinterior.com.

How are the lamps packed?

We take great pride in our packaging process.

Our partner carefully secures your Murano lamp in large boxes, using plenty of protective materials like Styrofoam/foam and bubble wrap to prevent movement and damage.

Your lamp’s safe arrival is our top priority.

How are the glasses made?

All our Murano lamps are newly manufactured using time-honored techniques.

The stunning glass components are skillfully created by master glass craftsmen who have dedicated two decades or more to perfecting the art of Murano glass blowing.

This blend of new production and decades-old skill guarantees an authentic and impeccable product.

What is a Murano lamp?

The defining characteristic of a Murano lamp is its connection to the Murano region.

This area is steeped in a rich tradition of crafting breathtaking glass art and illumination.

The skills used are typically a generational inheritance, with glass-making techniques and artistry transmitted directly from one generation to the next, making each lamp a piece of living history.

How to contact us?

Choosing the perfect lighting can be a challenge, especially when determining if a Murano lamp’s size is right for your space. We understand this difficulty and are here to provide personalized guidance to ensure you find the perfect size and fit.

Please don’t hesitate to reach out with any questions:

Choice of lamp frame finish

Most of our Murano chandeliers come with a chrome frame, but if you have a desire to get it in mat or shiny gold look, this is also an option.
There are three solutions, either matte gold, shiny gold or chrome.
Our solutions with gold frame have an extra cost, the price is set according to which lamp you choose.

Write to us info@cherryvintageinterior.com about your wishes, and we will be happy to help you.

Free customization of height of your chandelier.

We are happy to adjust the chain length on your lamp to meet your specific needs.

To request a different length, simply note the desired total height of the lamp (including the chain and fixture) in the order notes upon checkout.

Alternatively, you can email us at info@cherryvintageinterior.com with your specific requirements, and we will gladly assist you with the adjustment.

How to assemble your Murano chandelier?

In this video we will show you how to assemble your Murano lamp frame.
The lamp frame in the video is a 48 tube, but the principles are the same, with other lamp frames.
If you have any further questions, please contact us at :info@cherryvintageinterior.com

How to open the chandelier chain?

In this video we will show you how to the chandelier chain.
If you have any further questions, please contact us at :info@cherryvintageinterior.com

American electrical system?

On request we can replace the lampholders with those suitable for the American electrical system, for free.

Just put in your order notes or contact us at :info@cherryvintageinterior.com

Bulbs and hook

When you buy a chandelier from us, bulbs and ceiling hook are NOT included, in the sale. If you have any questions regarding bulbs and hooks, feel free to contact us here: info@cherryvintageinterior.com

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